Medical Assistant for Chronic Care Management and Principal Care Management ProgramsWoodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.About the RoleYou will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.Key ResponsibilitiesConduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progressAccurately document all encounters and time logs in eClinicalWorks (ECW)Coordinate care between specialists, PCP, and ancillary providersAssist with care plan creation and updates under provider supervisionIdentify and escalate urgent patient concerns to the clinical teamMaintain compliance with CMS billing requirements for CCM/PCM time trackingSupport patient enrollment and consent documentationRequirementsMedical Assistant certification (CMA, RMA, or equivalent) preferredMinimum 2–3 years of experience in a clinical or care coordination roleProficiency in eClinicalWorks (ECW) — required, no exceptionsExperience with CCM, PCM, or RPM programs strongly preferredBilingual — English/Spanish required (spoken and written)Must reside in the Spring, TX or Katy, TX areaReliable home office setup with stable internet connectionStrong communication, documentation, and time-management skillsAbility to work independently with minimal supervisionCompensation & SchedulePay: $17–$25/hour depending on experienceFull-time or part-time options availableMonday–Friday | Standard business hours (CST)BenefitsPaid time offFlexible schedulingGrowth opportunities within an expanding practiceSupportive clinical team and clear workflowsFlexible work from home options available.
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