Vice President Operations Job at HJW Executive Search LLC, Sedgwick County, KS

  • HJW Executive Search LLC
  • Sedgwick County, KS

Job Description

My firm is working with a growing Fintech company who is looking for a VP of Operations to lead a growing consumer finance business. You will oversee customer service, collections, recoveries, payment operations, operational support functions, and vendors

Responsibilities:

  • Customer experience/Customer Satisfaction
  • Collections and recovery performance.
  • Payment performance, processes, systems, and vendor relationships.
  • Operational execution, efficiency & scalability.

Experience:

  • Proven senior leadership experience in consumer finance, fintech, lending, servicing, collections or payments
  • Success leading customer-facing operations and developing high-performing teams
  • Data-driven using root-cause analysis
  • Experience improving operational performance and managing vendors

**This role is onsite

Job Tags

Full time

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